Unable Send or Receive Messages on WhatsApp?

Written by Bhanusmita Banik

whatsappWhatsApp Messenger , the latest craze in the world of messaging, is a cross-platform mobile messaging app which allows you to exchange messages without having to pay for SMS. It is available for all kinds of phones ranging from iPhone to BlackBerry to Android and many more! It also allows you to create groups, send each other unlimited images, video and audio media messages. No wonder, your world comes to a standstill when WhatsApp stops working. This can be due to many varied reasons, we will try to see and sort out all the possibilities in this case.

  • The most common reason why you cannot send or receive WhatsApp messages is a bad internet connection. To ensure that the internet connection in your phone is working, you may open a webpage in your phone browser to see if it loads. If it loads, your phone is connected to the internet. You may then reboot your phone to ensure smooth functioning of WhatsApp.
  • The person you’re trying to send a message to may have blocked your number. This can be said for sure that your number has been blocked in the following cases;
  • In case you’ve not entered the correct contact number of the person you’re trying to contact through on WhatsApp
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  • In case you’ve switched SIM cards on your particular phone WhatsApp wont work as it only works on one number per device.
  • You can no longer see this contact’s “last seen at..” or “online” status in the Chat window.
  • Any messages sent to a contact who has blocked you will always show one check mark (message sent), and never show a second check mark (message delivered


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About the author

Bhanusmita Banik

Bhanusmita is a Human Resource Professional and an eternal optimist who consciously chooses to always look at the bright side of life. She is utterly passionate about reading and loves to cheer her heart out for the Indian cricket team.


  • My. Mobile has internet youtube and web browsers are working but whatsapp and other message applications are not sending messages can u tell me the solution

  • my mobile has internet. all browsers are working but whatsapp not send any message and not receiving any message. i think not connect internet in whatsapp. because if i send message no tick marks came even one tick mark also. please give the solution for this with out delete my contacts and datas.

  • My messages are sending it shows the 2thicks but when the person sees them in the blue and they are online I cant receive any of there messages please help it is only to this one person

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